Policies & Conditions – CGI (Crisis Management Center)
Effective from November 26, 2025
Preamble
The present Policies & Conditions govern access to and use of Intervention Management Center (IMC), guidance and referral service operated by Le Magazine Hip-Hop inc., a company legally incorporated in Quebec (Canada).
The IMC is a trade name and operational service operated by Le Magazine Hip-Hop inc. It does not possess any separate legal personality and does not exercise any autonomous decision-making power.
Any administrative, technical or legal decision relating to IMC falls exclusively under Le Magazine Hip-Hop inc., the sole decision-making, contracting and legally responsible entity.
The present Policies & Conditions are legally subordinates to the Policies & Conditions - Le Magazine Hip-Hop Inc. and to Policies & Terms - Underground Network, which rules prevail in case of conflict.
1. Exact nature of the service
The Intervention Management Center (IMC) is a non-professional guidance and referral service whose sole objective is to facilitate access to existing resources.
The IMC does not constitute in any way:
- An intervention service
- A care service
- A psychosocial service
- A legal service
- A medical service
- An institutional emergency service
The IMC acts only as information access point, without performing any professional, clinical or regulated acts.
2. How the service works
The IMC provides a digital interface including a structured form.
The information provided by the user is used exclusively for:
- Directing demand towards a general category of need
- Trigger the sending of predefined informational resources
- Allow passive referral to external services
No clinical, psychosocial, legal or medical analysis is carried out.
3. Total absence of professional stakeholders
People associated with IMC :
- They are not stakeholders
- They are not healthcare, legal, or social work professionals
- They do not hold any clinical, legal or institutional mandate
- They do not practice any regulated profession
Their role is strictly limited to:
- Transmitting information
- Sharing public or partner resources
- Refer to external organizations
4. Absence of a professional or institutional relationship
The use of IMC does not create in any way:
- A therapeutic relationship
- A professional relationship
- A lawyer-client relationship
- A doctor-patient relationship
- A service provider-user relationship
- An obligation to monitor or provide care
No responsibility for follow-up or support is assumed.
5. User's sole responsibility
The user expressly acknowledges that:
- Any decision made following a reference is solely his responsibility.
- Any action taken is at one's own risk.
- No guarantee of results is offered
- Shared resources can change, refuse a service, or not respond to the situation.
6. Complete exemption from liability
To the fullest extent permitted by law, Le Magazine Hip-Hop inc., the IMC, as well as their leaders, volunteers, employees and partners, cannot be held responsible for:
- Direct or indirect damages
- Financial losses
- Moral or psychological harm
- Worsening of a personal situation
- Decisions made by the user
- Actions or omissions of the referred resources
- Delays, refusals or errors originating from third parties
- Interpretation or use of the information transmitted
7. Lack of guarantee regarding external resources
The IMC does not guarantee:
- The complete accuracy of external information
- The availability of the referred resources
- Their quality or their continuity
- Their acceptance of the user
Resources are provided for information purposes only.
8. Case of a genuine emergency
The IMC is not an emergency service.
In case of immediate danger or a critical situation, the user acknowledges that they must contact directly:
- Emergency services (911)
- Health Info / Social Info (811)
- Or any competent authority
Le Magazine Hip-Hop inc. cannot be held responsible for inappropriate use of the EMC in a real emergency situation.
9. Maximum limitation of appeals
Using the IMC, The user expressly waives, to the fullest extent permitted by law, the right to:
- Any claim
- Any prosecution
- Any claim for compensation
against Le Magazine Hip-Hop inc., its representatives, volunteers, collaborators or partners, arising directly or indirectly from the use of the IMC.
10. Explicit and informed acceptance
Access to the form and resources of the Intervention Management Center (IMC) implies free, informed and voluntary acceptance of these Policies & Conditions.
If the user does not accept, must not use the service.
11. Applicable Law
The present Policies & Conditions are governed by:
- Laws in force in the province of Quebec (Canada)
- And, where required, by applicable European standards
12. Contact
Le Magazine Hip-Hop inc.
Montreal, Quebec, Canada
Legal email: [email protected]
Site : www.magazinehiphop.com
Currently available in French.
